Here you can find the answers to my most frequently asked questions

How do I order a custom set?

Please click here for custom cookie enquiries.

Can you post/ship your cookies?

Yes, they are postable within the UK. I send them Royal Mail 1st class signed for so they arrive quickly and safely at their destination.

Postal prices start at £5.50 for 6 regular cookies and vary depending on quantities ordered.

How big are your cookies? 

Typically my regular cookies range in size from 3-4".

I also offer mini cookies which are 2" in size and will be priced accordingly.

Do you have a minimum order?

Yes - 6 regular size cookies, or 12 mini cookies.

What do your cookies contain?

My cookies contain; Plain flour (wheat), sugar, stork block, free range eggs, vanilla bean paste, vegetable glycerine, corn flour, meringue powder (eggs), icing sugar, and food colour. 

(cookies are dairy free as standard). 

Occasionally, I will use lustre dusts, sprinkles or other decorations. For full ingredients please get in touch. 

Where do you bake your cookies?

I bake and decorate my cookies from home in a domestic kitchen, which has been inspected and awarded a food hygiene rating of 5 by Shropshire Council (23/09/19).

When is best to order?

As soon as possible. My diary books up months in advance but I always require at least 3 weeks notice. Any order required before this time frame will incur a 20% rush fee as I would need to rearrange other orders.

Pre-designed gift sets, DIY kits and Grab bags however, can be ordered at any time. Turnaround times for these can be found under each listing in the shop.

Do you do any smaller cookie sets?

Yes, I have the predesigned sets for all occasions under the products page. I also do sets for all calendar holidays e.g Valentine's day, Mothers/Father's day, Easter, Halloween & Christmas where I hold pre orders for smaller cookie sets that have been predesigned by myself. Any that I have available to preorder will be under the products page with all relevant information under each listing.

**When I get the chance to make extra cookies, I offer 'grab boxes' in whatever designs I'm wanting to do at that time. They will also be found on the products page.

If you have any other questions, please get in touch!